Project Manager – IT Factory

Job Title: Project Manager – IT Factory

Department: CIB CIO ITO

About Business line/Function: The factories team is building a new IT Asset management and Information System steering platform to transform applications managing IT processes, by automating KPI collection (0-touch), enabling straight-through processing, and delivering governed, high-fidelity insights for management and governance decisions.

Position Purpose: As IT Project/Program Manager, accountable for the end-to-end project planning, and tracking across all workstreams. Coordinating with multiple stakeholders to ensure each stream delivers within agreed timelines, scope, and budget. Serving as the central point of contact, monitor progress, align teams on the vision, manage change requests, and proactively identify and escalate risks. Lead operational committee meetings and contribute to steering committee meetings to drive timely decisions and maintain alignment at all levels, keeping leadership informed through clear, regular reporting.

Responsibilities

Direct Responsibilities

Manage the project lifecycle: planning, execution, monitoring, and closure. 

• Coordinate multiple interdependent workstreams; identify and resolve dependencies. 

• Serve as the single point of contact for all stakeholders 

• Track and report project status regularly (dashboards, steering committee updates, risk logs) 

• Drive the operational committees and decision points, capture and communicate decisions

 • Facilitate alignment on vision, strategy and evolving scope. 

• Drive change requests through impact analysis, approval, and implementation 

• Own the project plan, milestones, budget, and resource allocation 

• Identify risks and issues early; define mitigation plans and escalate when needed 

• Ensure deliverables meet quality standards and stakeholder expectations

Contributing Responsibilities

• Contribute to functional analysis and continuous improvement of systems and processes. 

• Collaborate with cross-functional and supporting function teams for internal audits, compliance review and process assessments. Technical & Behavioral Competencies

Specific Qualifications:

• 5+ years of IT project management experience on multi-stakeholder transformation programs 

• Proven ability to manage complex projects with several concurrent workstreams

 • Strong stakeholder management and communication skills (written and verbal) 

• Solid understanding of IT landscapes, application integrations, and delivery models 

• Experience with change management / change vision workshops 

• Proficiency in PM tools (Jira, MS Project, Confluence/SharePoint) and reporting 

• Agile methodology knowledge; hybrid experience a plus • PMP/PRINCE2/ITIL certification is an asset

Experience Level: 15+ Years

Skills Referential

Technical Skills:

• Experience in GCC or offshore delivery models is advantageous. 

• Experience on AI/ ML initiatives. 

• Banking, financial services, or similarly regulated enterprise environments preferred 

• Exposure to high-volume, high-availability backend systems 

Behavioral Skills: 

• Structured, proactive, and solution-oriented 

• Comfortable in ambiguous environments where scope/vision evolve 

• Able to synthesize inputs from many parties into clear, actionable plans 

• Good conflict resolution and negotiation skills

Education Level: MBA/ Masters’s degree or equivalent work experience.

Location: Mumbai

About BNP Paribas Group:

BNP Paribas is the European Union’s leading bank and key player in international banking. It operates in 65 countries and has nearly 185,000 employees, including more than 145,000 in Europe. The Group has key positions in its three main fields of activity: Commercial, Personal Banking & Services for the Group’s commercial & personal banking and several specialized businesses including BNP Paribas Personal Finance and Arval; Investment & Protection Services for savings, investment, and protection solutions; and Corporate & Institutional Banking, focused on corporate and institutional clients. Based on its strong diversified and integrated model, the Group helps all its clients (individuals, community associations, entrepreneurs, SMEs, corporates and institutional clients) to realize their projects through solutions spanning financing, investment, savings and protection insurance. In Europe, BNP Paribas has four domestic markets: Belgium, France, Italy, and Luxembourg. The Group is rolling out its integrated commercial & personal banking model across several Mediterranean countries, Turkey, and Eastern Europe. As a key player in international banking, the Group has leading platforms and business lines in Europe, a strong presence in the Americas as well as a solid and fast-growing business in Asia-Pacific. BNP Paribas has implemented a Corporate Social Responsibility approach in all its activities, enabling it to contribute to the construction of a sustainable future, while ensuring the Group’s performance and stability.

About BNP Paribas India Solutions:

Established in 2005, BNP Paribas India Solutions is a wholly owned subsidiary of BNP Paribas SA, European Union’s leading bank with an international reach. With delivery centers located in Bengaluru, Chennai and Mumbai, we are a 24×7 global delivery center. India Solutions services three business lines: Corporate and Institutional Banking, Investment Solutions and Retail Banking for BNP Paribas across the Group. Driving innovation and growth, we are harnessing the potential of over 10000 employees, to provide support and develop best-in-class solutions.

Commitment to Diversity and Inclusion

At BNP Paribas, we passionately embrace diversity and are committed to fostering an inclusive workplace where all employees are valued, respected and can bring their authentic selves to work. We prohibit Discrimination and Harassment of any kind and our policies promote equal employment opportunity for all employees and applicants, irrespective of, but not limited to their gender, gender identity, sex, sexual orientation, ethnicity, race, colour, national origin, age, religion, social status, mental or physical disabilities, veteran status etc. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in. As a global Bank, we truly believe that inclusion and diversity of our teams is key to our success in serving our clients and the communities we operate in.